If you are a legitimate business you will get your listing back. Pay attention to everything along the way, get some advice, or hire someone. The process for reinstatement is pretty straight forward. It is not impossible, and sometimes it can take a discerning eye to figure out what is wrong. Hopefully, this article helps you navigate the reinstatement waters of Google My Business. You will need to get in touch with GMB Support and provide your evidence. Reinstated, but pending for more than 3 days?įirst off, congrats on getting your Google My Business suspension reinstated! Unfortunately, if you are pending for more than 3 days there is something wrong or you are in what is called a duress category. Whether you’re a restaurant, store, or service provider, your profile helps customers do business with you easily and directly with product. Pro Tip 2: Do NOT under any circumstances make a new listing, even if Google tells you to, unless you want to lose all previous ranking power and your reviews. Show what you offer, from products to services. Pro Tip: Remove your 24 hours and make it something reasonable. The general rule of thumb is you only get a few reinstatement requests before you get the auto replies. (Seek advice before doing a reinstatement move as they are complicated, but guarantee getting reviews back). If you are in a virtual office or a PO Box, consider getting a real address. If you have a fake listing, do not bother. See step 2 at the beginning of the article. If you get a denial, (I know I know how dare they!) look over the guidelines againand make sure all is looking good. You could get suspended again very quickly. Also, I suggest not making any edits during this time. You need to wait for approximately 3 full business days for your ranking to come back. If it is a success email, again take a chill pill. You will either get a success or a denial email at this point. Or sign up for a service that will monitor your Google my Business listing. Keep an eye out for an email saying your listing has updates, this is the first sign your listing is back online. From this day forward you will not get an email from Google regarding this listing until a reinstatement occurs, or shortly thereafter. If you did not get an automated email, this is good and the desired outcome. Almost no number of requests will help you. At this point, you need to contact a specialist to dig in and find out what is happening. If you contact support you will need this ID. If so notate the case ID in the subject of the email. Follow the steps and record your video.After you are done fully submitting the form, immediately check your email and see if you get an auto-response from Google Specialists to maintain one line of communication. Tip: If you start verification on a computer, to continue on your mobile device, you can scan a QR code.On your mobile device, go to your Business Profile. You can also use your keys to open your facility. This includes things like a cash register, kitchen, storage room, or non-sensitive business documents. To show that you’re authorized to represent your business, capture your access to employee-only items or areas. This can include things like stock for sale, branded equipment, marketing materials, and tools you use to serve your customers. Business or equipment. To show that your business is at this Google Maps location, capture your operations.Your current location. To show your Google Maps location, capture outside signs, like your street’s name, nearby businesses, or the area around your business.Learn about posts, reviews, and messaging. You can connect with your customers through your profile.You can update and add to your info at any time.It can take a few weeks for your updated business info to show across Google.If this happens, try a different verification method. If we can’t verify your business with the first method, the “Get verified” button shows up again.When you’re verified, you get a notification.These reviews help maintain the integrity of all profiles. Often, we need to review verifications.Phone support is available Monday-Friday from 9am to 6pm EST. Google My Business Phone Number: 1 (844) 491-9665. Learn how to verify by your selected method. You may have to wait in the queue for awhile, but you get to speak to an actual person who has the power to instantly fix a lot of common issues with listings or the verification process. Available methods depend on things like business category, public info, region, support hours, and volumes.You may need to verify with more than one method.When you add or claim your profile, you can verify it through phone, text, email, or video.Add or claim your Business Profile on Google.
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